SOCIAL WORKER/DIRECT CARE SUPERVISOR JOB DESCRIPTION

LOCATION: Ndola, Zambia. REPORTS TO: ADMINISTRATION TEAM STATUS: Full-time    BENEFITS: Yes

POSITION PURPOSE: The Social Worker/Direct Care Coordinator is a missionary role and will play a key role in assessing the needs of Kharis House residents physical, emotional and familial needs. Providing counseling and support, developing case management plans, advocating for their needs, implementing management, leadership, strategy, and direction for Kharis Residents. Responsibilities will include advocating for young teenage mothers and helping to create a positive cultural narrative for young pregnant youth in Zambia. They will ensure Kharis House young moms and their children are treated with grace, dignity and the God-given worth they hold. The Social Worker/Direct Care Coordinator will help inspire deeper discipleship, excellence in education, excellence in parenting, and comprehensive accountability across all Kharis House Initiatives by developing and training KH Mentors. The Program Coordinator will exhibit a passion for Gospel-centered care that aims at bringing hope and joy to the children we serve. 

ALL EMPLOYEES MUST EMBRACE AND LIVE BY KHARIS HOUSE STATEMENT OF FAITH AND CORE VALUES.

Specific Tasks  

General

  • Attend all relevant staff meetings.  

  • Promote a Campus of Excellence.  

  • Practice a GRACE based approach to all duties.

  • Maintain confidentiality and sensitivity to ALL details of girls and babies. 

  • Champion and advocate for KH girls and babies well being, success and growth to the Administration Team and Board of Directors. 

Social Work

  • Assess possible YPT for intake into program alongside Campus Pastor

  • Conducting thorough interviews with individuals girls in the program and their families to understand their social, economic, and psychological needs. 

  • Develop and implement individualized case plans for each resident address identified needs, including setting goals, coordinating services, ongoing home assessments and monitoring progress alongside Campus Pastor.

  • Providing individual and group counseling sessions to address issues like trauma, grief, family conflict, and mental health concerns. 

  • Responding to immediate crisis situations and providing necessary support to stabilize individuals.

  • Representing clients' needs and advocating for access to appropriate services and resources. 

  • Building relationships with other organizations and professionals to ensure coordinated service delivery. 

  • Maintaining accurate case records and preparing reports and progress reports on each resident in a timely manner.

Leadership development and staff management

  • Oversee train staff in regard to skills training, child development, spiritual development,  trauma care and others.

  • Oversee Direct Care staff time and schedule.

  • Identify Direct Care staffing needs.

Implementation of Programming

  • Execution of mission, vision, values.

  • Ensure proper record-keeping and documentation.

  • Stay within and implement operational budgets.

  • Holiday and Enrichment activities planning.

  • Girls/Babies Education & Life Skills oversight and implementation.

  • Implement organizational goals and mandates.

  • Implement and train staff on child development markers/goals

  • Develop working relationships with external partners.

  • Maintain good working relationship with government offices.

  • Maintain good working relationship with partner hospital.

  • Maintain good working relationship with Community.

  • Develop and maintain good working relationship with schools.

  • Maintain and continued development of  relationships with family relations.

  • Identifying gaps and needs within the program.

Communication

  • Report to the US Board of Directors and Administration Team.

  • Manage and keep up to date google calendar including school holidays and term breaks, enrichment activities, etc.

  • Submit requests for items outside budget for approval at least one month in advance when possible.

  • Submit proposals for enrichment activities at least one month in advance.

  • Presentations to key stakeholders.

  • Regular communication with US office, Board and Administration Team.

  • Regular updates, pictures and stories for social media and marketing.

Spiritual

  • Maintain a good relationship with the church.

  • Passion for equipping and empowering KH girls, staff and children with their personal relationship with Jesus Christ.

  • Demonstrate a calling to missions.

Transportation 

  • Drive girls, babies, etc. to and from various appointments as needed in line with KH Guidelines.

Other

  • Demonstrate commitment to Kharis House mission, vision, and values 

  • Share knowledge and experience 

  • Actively work towards continuing personal learning and development and apply newly acquired skills. 

  • Complete the Trauma Competent Caregiver Training provided by Lifesong.

  • Complete the BQCC (Basic Qualification for Childcare).

  • Consistently approach work with energy and positive constructive attitude. 

  • Remain calm, in control, and good humored even under pressure. 

  • Ability to multi-task and competently manage several projects at one time.  

Academic and Professional Requirements

  • Have a heart for Missions.

  • Bachelor's Degree in related field, Preferably a Masters Degree.

  • Must hold a valid driver’s license. 

  • Must have basic proficiency in or ability to quickly adapt to Microsoft Office, Google Workspace, Apple iOS  software, etc. 

  • Fluent English proficiency.  

  • Ability to meet health and physical requirements of the position/Possible irregular work shifts. 

  • Must be able to work odd hours and some weekends.

  • Must agree with and live by KH Statement of Faith.

DISCLAIMER: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.

The Employee agrees and acknowledges that they agree with and will abide by the Kharis House Core Values & Statement of Faith.

Kharis House Core Values 

  1. We believe it is the Church's responsibility to redeem the world. God's one and only plan. It is the power of Christ for transformation (emotional, physical, psychological, spiritual) of the broken lives the ministry seeks to rescue.

  2. We believe every life matters and is valuable to God regardless of the circumstances under which that life was created. We place worth and dignity on all life, from unborn babies to aging widows.

  3. We believe in family preservation, preventing orphans and encouraging the vital role mothers play in the lives of their children.

  4. We believe we are to represent our Lord with the same radical grace we have received. A radical grace that supersedes culture and brings unmerited equality and inclusion.

  5. We believe all girls deserve the right to an education. We value education and equal rights for vulnerable girls.

  6. We value education and economic empowerment of women as means to better the lives of their families and break the cycle of poverty.

  7. We value prayer, partnership, collaboration, servanthood, hard work and sustainability.

Kharis House Statement of Faith

  1. The Bible is the inspired and infallible Word of God to man.

  2. There is one eternal God, the Creator of all things, who exists in three persons: the Father, the Son, and the Holy Spirit.

  3. Jesus Christ, the Son of God, was conceived by the Holy Spirit, born of the Virgin Mary, and lived a sinless life.

  4. Man was created in God’s image, but by man’s transgression became separated from God.

  5. Man is justified by faith, by the shed blood of Jesus Christ on Calvary’s cross, His death, and His resurrection from the grave.

  6. The Holy Spirit resides in the hearts of true believers and is evidenced by a spiritual rebirth, reconciliation with God, and obedience to God’s Word.

  7. Both the saved and the lost will be resurrected; the saved unto eternal life and the lost unto eternal damnation.

  8. God is the creator of all life, including the unborn; all life is precious in His sight.

  9. God designed marriage to be between a man and a woman united in a lifelong union.

TO APPLY SEND RESUME TO JOBS@KHARISHOUSEZA.ORG